Privacy Policy

1. Information We Collect

We may collect the following information when you place an order or interact with our services:

• Name, phone number, and email address

• Delivery or pickup address

• Payment details (processed securely through third party providers)

• Feedback, reviews, or inquiries you share with us

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Communicate order updates, promotions, and offers

• Improve our menu, service, and customer experience

• Ensure food safety and quality compliance

3. Sharing of Information

• We do not sell or rent your personal data to third parties.

• Information may be shared only with trusted partners (e.g., delivery services, payment gateways) for order processing.

• We may disclose information if required by law.

4. Data Security

We use industry standard measures to protect your data. However, no system is 100% secure, so we encourage you to safeguard your login and payment information.

5. Cookies & Website Tracking

• Our website may use cookies to enhance your browsing experience.

• Cookies help us understand customer preferences, improve services, and personalize offers.

• You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt out of receiving promotional messages

Contact Us

📞 Phone: +1 (216) 565-9933

📧 Email: info@richiehotchicken.com

🚚 Location: 2780 Mayfield Rd, Cleveland Heights, OH 44106, USA

We appreciate your trust in Richie Hot Chicken and always strive to deliver delicious, safe, and fresh meals.